- Program cost is refundable only if the program is cancelled at least 7 days prior to the date of scheduled participation.
- Participants must be here by check in time or the booking will be cancelled.
- Programs are not cancelled due to cold or inclement weather.
- Participants must be here for trainers to determine cancellation or postponement due to lightning.
- Refunds will NOT be issued for patrons who are too cold, scared of animals or the water, change their mind, or otherwise choose not to participate.
- No Shows are NON-REFUNDABLE
- Program provider reserves the right to cancel or amend program content and price without notice.
